Digital permits to be launched in Moscow during the lockdown

Digital permits to be launched in Moscow during the lockdown
Photo: mos.ru. Yuliya Ivanko
Free digital permit: a detailed guide – what’s it for and how to get one.

Moscow citizens can apply for a digital permit. Starting this Wednesday, 15 April 2020, everyone will be obliged to have a permit to move around Moscow and the Moscow region on either personal vehicles or public transport. Permit is a special alphanumeric code issued free of charge.

Get your digital permit on

Applying for the digital permit, choose one of the following:

— Worker’s digital permit;

— One-time trip permit to a healthcare facility;

— One-time trip permit for other purposes.

There are three ways to get a free digital permit.

Online application on mos.ru. Sign in, choose 'Getting a digital permit for moving around the city', then fill in all the necessary information and submit the application.

By a text message to short code 7377. The text message should include the code of your purpose and all the necessary information.

Also, you can use one of the three ID codes in the text message:

1. Russian passport;

2. Foreign passport;

3. Other ID.

The application message for a worker’s permit should include;

Permit*purpose code *passport type code*passport series*passport number*car license plate number (if you use one)*Troika card number (if you use one) *Strelka card number (if you use one)* employer’s TIN *employer’s short name.

EXAMPLE: Permit*1*1*1234*123456* Р043МП177***1234567890* Romashka, LLC (vehicle license plate number and Troika Travel Card number are replaced with asterisks).

If you work at a healthcare facility, TIN is optional.

You will receive a numeric code in a reply text message.

The application message for a one-time trip permit to a healthcare facility should include:

Permit*purpose code *passport type code*passport series*passport number*car license plate number (if you use one)*date of birth (using full stops after numbers)*car license plate number (if you use one)*Troika card number (if any) *Strelka card number (if you use one)* healthcare facility’s short name.

EXAMPLE: Permit*2*1*1234*123456*15.04.1981***44443333111*Botkin Municipal Clinical Hospital (vehicle license plate number and the Troika Travel Card number are replaced with asterisks).

The application message for a one-time trip permit for other purposes should include:

Permit*purpose code *passport type code*passport series*passport number*car license plate number (if you use one)*Troika card number (if you use one) *Strelka card number (if you use one)* purpose of trip (up to 20 characters) *destination address.

EXAMPLE: *3*1*1234*123456**1111222333**to the summer house* Opalikha, Prishvina, 11 (vehicle license plate number and the Strelka Travel Card number are replaced with asterisks).

Please use Russian letters to indicate your car’s license plate number.

Attention! If you choose not to fill in some of the optional data, the application template remains the same. Do not fill in the blanks between the ** symbols. These are required symbols.

By calling the Moscow unified information service: +7 (495) 777-77-77.

The operator of the Moscow Government Call Centre will request the necessary information, fill in the data and tell the code of your digital permit. Put this code down to report it later to the patrolling services.

If you have any problems with obtaining a permit, please call for consultation: +7 (495) 777-77-77.

Photo: mos.ru. Maxim Denisov

I can’t submit the digital permit application – the system malfunctions, the website is down What do I do?

Due to the high server load, the response time may increase. Please try to submit your application later or use the alternatives: call the Moscow Government Call Centre: +7 (495) 777-77-77 or send a text message to the short code 7377.

Do I need to attach a photo to get a digital permit?

No, you don't need a photo to get a permit.

Should I provide my residence or registration address?

You should provide your residence address.

I don't have a residence permit or registration in Moscow. How can I get a digital permit to go out?

To get a digital permit, you must specify your actual place of residence.

I rent a flat in a different neighbourhood or temporarily live with my relatives. What do I do?

Applying for the digital permit, fill in your residence address. You do not need an address for the worker’s permit.

When do I need a permit?

You need a permit if you plan to use your personal vehicle, taxi or public transport.

When can I go out without a digital permit?

You do not need a digital permit if you go on foot and follow the limitations set by the decree of Moscow Mayor dd. 5 March 2020. For instance, you can walk your dog, take out garbage shop in the nearest store or pharmacy.

Photo: mos.ru. Maxim Denisov

What does the digital permit look like?

A digital permit is an alphanumeric code, where the first four digits mean its expiration date, and the other 12 characters identify its holder. Authorised officers in charge of monitoring lockdown compliance will enter this code on the service device, and the system will provide information about the date and purpose of your permit, as well as information about the holder. Officers check this data against the data of a person's ID indicated in the permit application.

What types of digital permits are there?

There are two types of digital permits valid in Moscow: for employees of organisations whose activities are not suspended by the Moscow Mayor decree, and for one-time trips. A one-time trip permit can be issued for visiting a healthcare facility or for other personal purposes. The rules for issuing these permits vary.

What is the term of a digital permit and how often can I get it?

Digital permits for employees are valid till 30 April.

A one-time trip permit for visiting a healthcare facility is valid for one calendar day. You can get an unlimited number of permits a week.

A one-time trip permit for other personal purposes is issued for one calendar day. You can get it twice a week.

How far can I travel with a digital permit?

You can move at any distance. To get a one-time trip permit, you must specify your departure and destination address. You do not need to specify any addresses to obtain a permit to get to work.

What will happen if I do not provide some of the necessary information when applying for a permit?

When applying on mos.ru, you will not be able to submit the form with required details missing.

Passport data verification takes some time, but I need a digital permit urgently. What should I do?

A digital permit is issued online and does not require some interagency checks.

Can I be refused a digital permit? What are the reasons?

You will not be issued a permit if your request contains incomplete or invalid data. Check the data and submit the request once again.

Photo: mos.ru. Maxim Denisov

Who can move around the city without a digital permit?

You are allowed to move around the city without a digital permit, provided you have your official ID card (ID card of a military officer, civil and municipal servant and their deputies, ID card of a judge, lawyer, notary, including their assistants, as well as an editor's ID card or other document certifying the identity and authority of a journalist, ID card of a private security guard, personal card of a security guard).

Can I go to the Moscow region with this permit?

Yes, you can, as a digital permit issued in Moscow is valid in the Moscow region, too. Likewise, permits issued in the Moscow region will be valid in Moscow.

I need to go to the summer house in the Moscow Region. Can I get a digital permit for that?

Yes, you can. You have to apply for a one-time trip permit for other purposes. A digital permit issued in Moscow is valid in the Moscow Region. If you are coming back to Moscow the next day or in a few days, you have to apply for another permit.

Photo: Press Service of Moscow Mayor and the Moscow Government. Evgeny Samarin

I don't know my employer's TIN. Can I omit it?

No, this is a required field. Check the TIN with your employer.

I'm an employer. Can I have digital permits issued for all my employees?

No, you can't, employees must register their permits on their own. You can help your employees by providing them all the company information they need to get a digital permit.

What should deliverymen and taxi drivers do? They have to drive around the city.

Workers who need to drive around the city can apply for the digital permit to their employer. It requires the same information as the regular worker’s permit.

Can I get around the city by taxi?

You can if you have a digital permit for your route. The taxi service will check your permit when you order a car.

Photo: mos.ru. Yuliya Ivanko

I ride a bike or a motor scooter. Do I need a permit?

Yes, you need to get a permit to get around the city on a bike or a motor scooter.

I need to go to another region. What should I do?

To go to another region, you need to have a one-time trip permit issued for other purposes. Make sure to check the trip rules in force in the destination region.

I am coming to Moscow from another region. Do I need a permit?

Yes, you have to get a permit.

I need to leave for a long time on a business trip or vacation, what should I do?

A forced extensive trip is a valid reason to leave your place of residence. To do this, you need to have a one-time trip permit for other purposes.

I need some food to buy, what should I do?

You can leave your home to buy food and other goods that are not restricted by the Moscow Mayor decree. Make sure to shop at the nearest open stores. If you walk to a store, you don't need to get a permit. If you want to go to a store by car or public transport, you must have a one-time trip for other purposes permit.

Photo: mos.ru. Evgeny Samarin

I need to bring food to my elderly relatives. What should I do?

You do not need a permit if you go on foot. Apply for a one-time trip permit for other purposes if you are going to use your vehicle or public transport.

Do children need a digital permit?

Children under 14 do not need one. Older children have to apply for the digital permit.

Can I apply for a permit for my relative?

No, everyone must use their own account to apply for a permit.

Who is authorised to check digital permits?

You must present your digital permit to the authorities monitoring lockdown compliance.

Taxi services are also entitled to check your permit when you order a car.

I have got my digital permit. What am I to do with it to go out?

Download, write down or print the permit details to show it to the authorities supervising home isolation compliance. You can present your digital permit in any convenient way — both on your smartphone and on paper. You must also present the ID specified in the request.

How do officers check the details of my digital permit?

Officers enter your digital permit’s details in their service devices, and the system shows the permit's date and purpose, and its holder’s details. This information is checked against your ID’s details.

Can I leave my house without the digital permit?

If you walk around following the restrictions set by Moscow Mayor's Decree No. 12-УМ, you will not need a digital permit. If you go to work or take a car or public transport for personal purposes, you need a permit.

Going out without a digital permit entails a warning or a fine of RUB 1,000-30,000. The same act that caused harm to human health or property, or repeated commission of an offence, entails a fine of RUB 15,000-50,000.

Violation of self-isolation with the use of a vehicle entails a fine of RUB 5,000. Your car can be taken away by traffic police and moved to a special parking lot.

Are digital permits free?

It is free. Only frauds offer to buy the permit for money. Some frauds sell permits online. Please report them to law enforcement agencies.