''Our First-Aid Station receives calls from foreign citizens every day, with over 7,000 calls per year. Our employees have extensive experience in providing medical care to foreign citizens, including during big sports events. To prepare for the FIFA Confederations Cup and the 2018 FIFA World Cup, our personnel have improved their English language skills attending special courses. It is expected that, in addition to English-speaking operators, we will soon have Spanish-speaking personnel in our team to help foreign citizens in need of emergency medical care," said Nikolai Plavunov, Chief Physician of Puchkov First-Aid Station.
The website helps to find out the emergency number to call and the information you need to provide to the operator. Also, you can find there information about first aid, diseases, including seasonal ones, prevention tips.
"The upgraded website has now an advanced information search system and an optimised feedback system. We respect and appreciate opinion and time of Moscow residents and guests, so we make every effort to make feedback prompt and convenient," said Nikolai Plavunov.
Puchkov First-Aid Station has been running for 100 years. Moscow ambulance brigade had its first call on 15 October 1919. To date, it is the largest medical organisation in Europe, employing over 11,000 workers. It has 60 substations throughout Moscow, with more than a thousand teams on duty 24/7.