Digital exhibits and unified tickets: museums to change according to Muscovites requests

Digital exhibits and unified tickets: museums to change according to Muscovites requests
Фото: Юлия Иванко
Since the beginning of the year, 46 concepts of Moscow citizens to improve the quality of Moscow museums have been implemented, as part of ‘Moscow Museums’ crowdsourcing project. Other 54 proposals are to be implemented throughout 2021.

Moscow museums continue to implement Moscow citizens' ideas expressed within the ‘Moscow Museums’ crowdsourcing project. Last year, they were under discussion from 19 till 30 November on

"We asked Muscovites to tell us what they want to see in Moscow exhibition space. We suggested some important topics: customer-oriented museums and their personnel, convenient visiting of Moscow exhibitions, quality of services, advanced technology and supplementary events held in museums, as well as the place of museums in urban development. In addition, the project participants could name the reasons why they visit or do not visit museums, their favourite exhibitions and much more," the Press Service of ‘New Management Technologies’ state institution reported.

In total, the project participants expressed more than 1,400 ideas to improve city museums. Of these, during the expert selection and voting, 100 most relevant proposals have been selected to be implemented by the end of 2021. Almost a half of proposals (46 out of 100) have already been implemented.

"Most of suggestions concerned the use of digital technologies in museums. In particular, many project participants supported the proposal to digitize audio and video materials. This proposal has already been implemented in Vysotsky House, with all collected music library now available for visitors to the exhibition. Also, at the request of Muscovites, rare books, manuscripts, monographs and diaries have been digitized and published on the Internet . They are available on Museum Moscow Online, History of Russia in Photos portals, as well as on the websites of Mayakovsky State Museum, Marina Tsvetayeva  House Museum and others," the Press Service of the Moscow Department of Culture reported.

Among the implemented ideas is the creation of QR codes for Moscow museums’ exhibits, and YouTube channels with video reviews and announcements of Museum events and campaigns. Moscow Museum of Modern Art, Museum of Cosmonautics, State Darwin Museum and Solyanka State Gallery have now their own Internet websites.

At the request of Moscow residents, many city museums have also introduced a unified ticket to attend all exhibitions, for example, the Museum of Moscow or State Darwin Museum. They are available on museum websites.

By the end of 2021, 54 more proposals of the ‘Museums of Moscow’ project participants are expected to be implemented. Up-to-date standard of visitor servicing is to be introduced. On the grounds next to exhibition complexes, benches are to be renovated and flower beds laid out. Museum buildings will have racks for charging mobile devices and special mailboxes to send themed Museum postcards.

Moscow issues solved by Our City portal's crowdsourcing projects

'Crowdsourcing Projects of the Moscow Government' platform appeared in 2014. Citizens have already taken part in projects 'Children's Clinics', 'Moscow Clinics', 'Moscow Longevity', "My Office of Public Services", 'Cultural Centres. Their Future' and others.

Upgrading of Moscow libraries has also started due to crowdsourcing. Over 11,000 Muscovites joined the 'Moscow Libraries' project, which was discussed in 2015.  Some 5,500 ideas had been suggested. Moscow residents proposed to expand readers' access to books, launch bookcrossing campaigns, and arrange home book delivery to disabled people.