Who helps low-mobility passengers in the Moscow metro get to stadiums

Who helps low-mobility passengers in the Moscow metro get to stadiums
Some 200 English speaking assistants from the Moscow Passenger Mobility Centre are posted in the metro to help wheelchair fans get to a stadium.

Assistants from the Passenger Mobility Centre (PMC) of the Moscow Metro have helped over 380 wheelchair users get to the stadium hosting World Cup matches, over 80 percent of them foreign fans.

“Tourists from Argentina, Iceland, Poland and Belgium request to be helped most often. The PMC assistants accompany low-mobility passengers in the metro and all the way to the World Cup stadiums,” said Maxim Liksutov, Deputy Mayor and Head of the Department for Transport and Road Infrastructure Development.

At the stadiums, such people are assisted to their seats by volunteers from the Russia-2018 Local Organising Committee.

Over 200 English speaking PMC assistants are posted in the metro to help fans, including foreign wheelchair users, on match days.

The Passenger Mobility Centre (PMC) opened back in 2013 to help people with disabilities get through the metro and later on along the Moscow Central Circle (MCC), from entrances to exits and vice versa. They also help people free of charge to get to long-haul and commuter trains.

The centre helps people with hearing, visual and locomotor impairments. Its assistants also give a helping hand to senior citizens, families with lots of children, parents with youngsters under seven and guided groups of juniors. These services are available to Moscow Metro mobile app users or a call can be put through to +7(495) 622 7341 and + 7(800) 250 7341.