Over the next year the metro will get a completely new directional signage system. Backlit signage and system maps will be found on platforms – and directional signs will include the English language for the convenience of foreign tourists. City maps will be available at metro exits. In late May, four stations – Kropotkinskaya, Sretensky Bulvar, Kitai-Gorod and Chekhovskaya – received the signage overhaul.
“The metro’s signage upgrades started in 2016 prior to the launch of the Moscow Central Circle. By May 2018, new backlit signs and maps appeared on platforms at 23 stations and in the passageways and lobbies of 111 stations. Late May saw new signs at four more stations. By the beginning of the 2018 FIFA World Cup, new directional signs will be installed at 34 more stations on and within the Circle Line and at stations near the Luzhniki Big Sports Arena and Spartak Stadium These stadiums will host tournament matches,” said the Moscow Metro’s First Deputy Head for Strategic Development and Client Work Roman Latypov.
Specifically, new signs and backlit signage will be installed at Tushinskaya, Akademicheskaya and Universitet stations in the run-up to the World Cup.
Replacing the signage in the Moscow Metro comes at the public’s request. There will be additional information including signs pointing to the location of social venues, large malls and tourist venues. Feedback can be provided in the Suggestions & Feedback section on the Moscow Transport website.
Other efforts in the build-up to the World Cup included placing updated maps in metro trains. They will show the newly opened Okruzhnaya, Verkhniye Likhobory and Seligerskaya stations on Lyublinsko-Dmitrovskaya Line; Spartak Stadium and the Luzhniki Big Sports Arena, the FIFA Fan Fest venue; the FIFA Venue Ticketing Centre that are marked with special signs; and the logo of the tournament’s host city is also present on these maps.
Special stickers will mark ticket offices with English speaking staff. Cashiers will be able to update foreign tourists on the range of tickets; explain how to add money to a transport card; and which routes to take on the Moscow Metro. The “We speak English!” graphic will be displayed on the top of the ticket window.