250 cashiers get ready for 2018 FIFA World Cup by taking English lessons

250 cashiers get ready for 2018 FIFA World Cup by taking English lessons
They are learning how to explain to tourists how much metro fares are and how to get around stations.

Moscow metro cashiers are taking an English language course to prepare themselves for the 2018 FIFA World Cup. Since the start of the year more than 250 staff have taken the course and another 100 are planning to do the same before the beginning of 2018.

“The course lasts 72 hours, or nine weeks. The lessons are weekly and are given by teachers who are experienced through having worked at universities. To improve their skills they were sent to the USA and Great Britain,” said Maxim Liksutov, Deputy Moscow Mayor and Head of the Department of Transport and Road Infrastructure Development.

After passing the language courses, the cashiers will be able to easily explain to foreign tourists what kinds of tickets they need , how to get a transportation card, and they will also be able to help them learn how to get around on the Moscow metro, Liksutov added.

He also pointed out that before the 2017 FIFA Confederation Cup, the Moscow metro was recruiting people who spoke English. Now there are 400 cashiers in the metro who can speak fluent English.

Underground and surface transportation assistants also have taken the course.

On the eve of the 2018 FIFA World Cup, the Moscow metro gets more and more tourist-friendly. For example, this year the inscriptions on the station doors in the metro and Moscow Central Circle were translated into English. Most transportation announcements are also made both in English and Russian now.