Over 600 volunteers help passengers get around the Moscow Central Ring

Over 600 volunteers help passengers get around the Moscow Central Ring
The Moscow Central Ring serves over 200,000 passengers a day on weekdays, with the busiest traffic on the Baltiiskaya, Botanichesky Sad, Luzhniki, Kutuzovskaya and Ploshchad Gagarina stations.

Every day, over 600 volunteers work at transit hubs, metro stations and commuter train platforms, helping passengers on the Moscow Central Ring find the most convenient routes. On weekdays, Lastochka trains carry over 200,000 people each day, which is twice the estimate.

“Over 600 volunteers at metro stations, commuter train platforms and transit hubs help people use the new ring railway. They provide passengers with complete and up to date information about the fares, new stations and other questions about the MCR. The station staff is involved, too,” said Maxim Liksutov, Deputy Mayor and Head of the Department for Transport and Road Infrastructure Development.

He said volunteers and MCR staff members work on three shifts and can be found on MCR stations from 5:30 am to 1 am.

Over 200,000 riders daily

On weekdays, the Moscow Central Ring sees over 200,000 riders daily, twice the expected number.

According to Mr Liksutov, the new MCR has eased the load on several Circle Line stations; in particular, at the Komsomolskaya station, which is considered one of the most congested.

The Moscow Central Ring began passenger service on 10 September. At this point, it comprises 26 stations, 12 metro interchanges and six interchanges with commuter train stations. Fourteen more metro interchanges will be available with the opening of the other five stations (Koptevo, Zorge, Dubrovka, Panfilovskaya and Sokolinaya Gora).

The transport accessibility of Moscow’s 14 districts, - Koptevo, Khoroshevo-Mnevniki, Kotlovka, Nizhegorodsky and Beskudnikovsky, as well as Metrogorodok (which have no their metro stations yet) - has improved since the opening of the MCR. People in the remote districts (Bogorodsky, Rostokino, Golovinsky, Sokol, Shchyukino, Donskoi, Perovo and Sokolinaya Gora) can now get to the metro faster.

Popular MCR stations

According to Mr Liksutov, about 80 percent of MCR passengers transfer from the metro. “Most passengers on the Moscow Central Ring are using the Baltiyskaya, Botanichesky Sad, Luzhniki, Kutuzovskaya and Ploshchad Gagarina stations. These stations have interchanges with the metro, and they see the highest passenger traffic,” he said.

He also said that volunteers take an opinion poll at MCR stations and they found that 85 percent of MCR passengers use it for transport purposes.

Travel on the Moscow Central Ring will be free the first month. Riders can then pay with their updated Unified travel card, as well as the 90 Minute ticket, Troika and social cards. Interchanges between the MCR and the metro are free during the first 90 minutes.

Bus and minibus schedules have already been coordinated with the MCR’s Lastochka trains. Peak hour intervals will not exceed six minutes, and will otherwise be 11-15 minutes.