Moscow COVID-19
hotline (08:00 am till 09:00 pm):
+7 (495) 870-45-09

Dial 103 to call an ambulance
Data for May 31, 2020
cases confirmed in Moscow
patients recovered
patients died
Coronavirus: official information

Mandatory self-isolation of Moscow residents, FAQ
Moscow COVID-19
hotline (08:00 am till 09:00 pm):
+7 (495) 870-45-09

Dial 103 to call an ambulance
Data for May 31, 2020
cases confirmed in Moscow
patients recovered
patients died
New cases
as of 31 May 2020
40.4%
aged 18 and 45
34.9%
aged 46 and 65
16.3%
over 65
8.4%
children
40.4%
aged 18 and 45

34.9%
aged 46 and 65
16.3%
over 65

8.4%
children
Important
To prevent the spread of coronavirus
  • Since 30 March, all Russian borders have been closed.
  • All earlier restrictions are extended through to 14 June.
What are the symptoms?
Fever
Sneezing
Cough
Difficulty breathing
Do you have similar symptoms?
Avoid self-medication. At an early stage, coronavirus symptoms are similar to those of common cold or seasonal allergies. Even minor symptoms, including cough, runny nose, fever, and others, can speak for infection. Stay at home and call a doctor from your clinic or dial 103.

Patients with common cold symptoms are potential virus carriers, so they must self-isolate. Their household members should also stay at home, but they can go out to the nearest store or pharmacy, walk the dog, take out garbage, or if they seek emergency medical care or there is a direct threat to their life and health. These steps have been introduced by decree of Moscow Mayor.

Read about hygiene rules for those living with people delivering common cold symptoms or infected with COVID-19.

How is coronavirus transmitted?

Like other respiratory viruses, it is transmitted mainly by airborne droplets when coughing or sneezing. Also, it can spread when you touch any contaminated surface like a door handle. In this case, you get infected when you touch your mouth, nose, or eyes with contaminated hands.
Where can I get tested for COVID-19 and coronavirus immunity?

Moscow to launch free coronavirus immunity testing

About 70,000 Muscovites will be invited to undergo testing every few days by e-mail or SMS. Enzyme-linked immunosorbent assay (ELISA) blood testing will be available in 30 outpatient clinics. Public testing will help detect coronavirus primarily in asymptomatic cases. It will also provide current information on the formation of herd immunity – the proportion of the population that has already developed immunity. This will help predict the course of the pandemic and make decisions on lifting or maintaining restrictions.

Testing for COVID-19

You must be referred by a doctor to get tested for COVID-19. High-risk groups test first, with the following priority levels:

  • people living with an infected person;
  • patients with confirmed pneumonia;
  • people living with patients with confirmed pneumonia;
  • patients over 60 with common cold symptoms and underlying chronic diseases (cardiovascular, oncological, endocrine diseases, diabetes);
  • patients with common cold symptoms (patients referred by a doctor in some cases);
  • those who are in constant contact with others: medical and social workers, police officers, utilities, housing and transport sector employees.

It is up to the doctor to decide on whether you should get tested for COVID-19. Before the test, doctors require as much information as possible (a patient's condition, recent travel history, contacts with potentially infected persons, etc.).

Dial 103 to call a doctor (operators speak English).
How to prevent coronavirus?
First of all, stay at home, if possible.
Keep your hands clean, and cover your nose and mouth with a disposable tissue when you cough or sneeze. Avoid touching your mouth, nose or eyes with unwashed hands (usually we do this unconsciously 15 times an hour on average).
Do not leave your home unless absolutely necessary, to shop in the nearest store or pharmacy, take out garbage or walk your pets.
Minimise your personal contacts as much as possible. Contact your relatives and friends online or by phone, and use delivery services to buy goods.
If you develop symptoms similar to coronavirus or common cold, call a doctor immediately.
First of all, stay at home, if possible.
Keep your hands clean, and cover your nose and mouth with a disposable tissue when you cough or sneeze. Avoid touching your mouth, nose or eyes with unwashed hands (usually we do this unconsciously 15 times an hour on average).
Do not leave your home unless absolutely necessary, to shop in the nearest store or pharmacy, take out garbage or walk your pets.
Minimise your personal contacts as much as possible. Contact your relatives and friends online or by phone, and use delivery services to buy goods.
If you develop symptoms similar to coronavirus or common cold, call a doctor immediately.
At home
In transport and other public places
At work
Always wash your hands before meals.
Air rooms on a regular basis, wash the floors, wipe tables, shelves, and dishes.
Explain to your children how germs spread and why a proper hand and face hygiene is important.
If you suspect a coronavirus, isolate a patient in a separate room and call a doctor.
Beginning 12 May, public transit passengers will be required to wear masks and gloves. These items will be on sale in the metro. Masks and gloves must be worn in shops and in shopping centres/malls.
Single-use surgical masks cannot be reused, while reusable masks must be changed every two or three hours, washed and steam ironed.
Try to avoid touching any surface or object as much as possible.
Do not eat food from open sources (packaging/bowls) if others have touched the food (for example, nuts, chips or other snacks).
Frequently clean the surfaces and devices you touch (computer keyboard, office equipment panels, smartphone screen, remotes, door handles and handrails)
Keep your hands clean, wash them frequently with soap and water, or use a disinfectant.
Ventilate the office several times a day.
If you develop symptoms similar to those caused by coronavirus, call a doctor immediately.
Home treatment
Muscovites with common cold symptoms must self-isolate and be treated at home. These steps have been introduced by decree of the Moscow Mayor. These people are only allowed to go to the hospital with a digital permit.

Patients with a mild case of COVID-19 are also treated at home. The Moscow Department of Healthcare has developed a scheme for providing such assistance.
What should I do if I share a flat with a coronavirus or common cold patient?
To avoid infecting other people, you must self-isolate for 14 days, that is a coronavirus incubation period.
1
If a patient is being treated at home, you must self-isolate for the entire treatment period and extra 14 days after his or her recovery.
2
If a patient is transferred to a hospital, you must observe self-isolation for 14 days from the last contact with the patient.
1
If a patient is being treated at home, you must self-isolate for the entire treatment period and extra 14 days after his or her recovery.
2
If a patient is transferred to a hospital, you must observe self-isolation for 14 days from the last contact with the patient.
If you share a flat with a common cold patient, you can go out only if you seek emergency medical care or if there is other direct threat to your life and health, to the nearest store or pharmacy, walk the dog or take out garbage.

Common cold patients can be potential virus carriers, so people caring for them must observe strict hygiene rules applicable to coronavirus patients:
Provide a separate room for the patient.
Air the flat on a regular basis.
Only one person without chronic diseases must contact the patient. He or she will help with everyday issues (for example, bring food or water), without entering the patient's room.
The patient must avoid contacting other household members as much as possible. You can only communicate if absolutely necessary, provided the patient is wearing a face mask.
Wear disposable gloves and a mask to touch the patient's belongings.
Wipe door handles and other frequently used items with disinfectants.
Provide a separate room for the patient.
Air the flat on a regular basis.
Only one person without chronic diseases must contact the patient. He or she will help with everyday issues (for example, bring food or water), without entering the patient's room.
The patient must avoid contacting other household members as much as possible. You can only communicate if absolutely necessary, provided the patient is wearing a face mask.
Wear disposable gloves and a mask to touch the patient's belongings.
Wipe door handles and other frequently used items with disinfectants.
When can coronavirus be treated at home?
If you do not develop severe symptoms of disease.
If your household members are not in the risk grou.
If you are not at risk (age over 65, chronic diseases, pregnancy.
If you have a separate room where you can be treated avoiding contact with other family members.
If you do not develop severe symptoms of disease.
If your household members are not in the risk grou.
If you are not at risk (age over 65, chronic diseases, pregnancy.
If you have a separate room where you can be treated avoiding contact with other family members.
It is up to your doctor to decide on treating a patient at home. Doctors will explain the patient's treatment conditions, including the need to download a mobile app that monitors a patient's compliance with home isolation.
It is up to your doctor to decide on treating a patient at home. Doctors will explain the patient's treatment conditions, including the need to download a mobile app that monitors a patient's compliance with home isolation.
You can be treated at any convenient place, not only at the place of registration, but you cannot leave this place after you have been COVID-19 diagnosed.
You can be treated at any convenient place, not only at the place of registration, but you cannot leave this place after you have been COVID-19 diagnosed.
How can I recover if there are no doctors around?
Doctors will monitor you 24/7. There is a special telemedicine centre arranged. Using audio and video online communication, doctors consult, examine a patient's condition and give advice.
Patients receive a self-monitoring checklist to record symptoms daily and discuss them with the doctor.
Doctors will give you all the necessary medication
Doctors will monitor you 24/7. There is a special telemedicine centre arranged. Using audio and video online communication, doctors consult, examine a patient's condition and give advice.
Patients receive a self-monitoring checklist to record symptoms daily and discuss them with the doctor.
Doctors will give you all the necessary medication
If you get worse, call an ambulance dialling 103.
f you get worse, call an ambulance dialling 103.
How can I be sure that coronavirus and common cold patients stay at home and do not go out?
1
A confirmed coronavirus patient must sign an informed consent, in which he or she agrees not to violate self-isolation rules and comply with all the doctor's instructions.
2
Self-isolation is monitored 24/7 via a mobile app. It regularly requires a coronavirus patient to be identified via a photo. If the program detects that a person is away from his or her smartphone, a notification will be sent to the emergency response centre, with the violator further transferred to the observation centre.
3
Patients tested positive for coronavirus who leave their place of residence will be fined RUB 4,000-5,000 (Article 3.18.1 of the Moscow Administrative Offences Code). The same applies to common cold patients who have been issued an order by the Chief Medical Officer to observe self-isolation. If a violation of self-isolation rules results in mass disease or death of people, the guilty person is liable to prosecution of up to 7 years in prison (Article 236 of the Criminal Code of the Russian Federation). This also applies to coronavirus patient's household members violating self-isolation rules.
1
A confirmed coronavirus patient must sign an informed consent, in which he or she agrees not to violate self-isolation rules and comply with all the doctor's instructions.
2
Self-isolation is monitored 24/7 via a mobile app. It regularly requires a coronavirus patient to be identified via a photo. If the program detects that a person is away from his or her smartphone, a notification will be sent to the emergency response centre, with the violator further transferred to the observation centre.
3
Patients tested positive for coronavirus who leave their place of residence will be fined RUB 4,000-5,000 (Article 3.18.1 of the Moscow Administrative Offences Code). The same applies to common cold patients who have been issued an order by the Chief Medical Officer to observe self-isolation. If a violation of self-isolation rules results in mass disease or death of people, the guilty person is liable to prosecution of up to 7 years in prison (Article 236 of the Criminal Code of the Russian Federation). This also applies to coronavirus patient's household members violating self-isolation rules.
You stay at home in a familiar and comfortable environment, while receiving all the necessary medical care, with beds in hospitals provided to those who are at risk or suffer from severe coronavirus symptoms.
You stay at home in a familiar and comfortable environment, while receiving all the necessary medical care, with beds in hospitals provided to those who are at risk or suffer from severe coronavirus symptoms.
Digital permit for trips around Moscow and the Moscow region using private and public transport
To stay healthy, you should reduce your trips around the city. You can move around Moscow using private and public transport with a digital permit only. You must get a permit at least five hours before your trip.

Passes to travel to work have been automatically extended until 14 June.

Foreign nationals, need to get their work permits registered via the place where they are employed.

Residents of the Moscow Region must get digital permits in order to travel around Moscow. Permits issued in other regions will stop functioning in the city.

  • Public transport passengers.
You can only use public transport with a social card, Troika and Strelka cards, or a monthly season ticket. These cards or tickets must be added to your digital permit, otherwise they will not activate on the turnstile. If you already have a permit, but you have not specified the card or season ticket number, you need to add this information. If you take a taxi, you do not need to enter the car license plate number.

Add your digital permit to the type of transport.

Make sure the ticket or card is added to your permit.

  • Motorists.
Travelling in vehicles which are not included in the register is prohibited. Car owners will be held administratively liable. If you have a permit but you have not submitted the licence plate number, you need to add this information.

Add your digital permit to the type of transport.

Make sure the ticket or card is added to your permit.

For car owners with foreign licence plates

These are necessary measures to automate the permit control process and prevent an exponential growth of COVID-19 cases. Do not go out unless absolutely necessary!
Car owners with foreign licence plates must update the information on their vehicles (provide the serial number of the car registration document, upload photos of its front and back, and the driver's licence) and also to provide additional information.

Individuals: submit your family name, first name, patronymic, date and place of birth, registered address in Russia, telephone number by a Russian provider, and email address.

Legal entities: organisation name, registration address, taxpayer ID number or its alternative.
Who does not need a permit
Those who go to the nearest store or pharmacy, take out garbage, or walk their pets.
A driver and passengers of a cargo transport if they have standard permits for road freight and when driving 10:00 pm till 06:00 am.
Children under 14.
Those who go to the nearest store or pharmacy, take out garbage, or walk their pets.
A driver and passengers of a cargo transport if they have standard permits for road freight and when driving 10:00 pm till 06:00 am.
Children under 14.
How to get a permit
1
Select the type of a permit
If you need to go to work
You will get a digital permit for employees, valid through 14 June, if your organisation continues to operate and your presence at work is absolutely necessary.

It allows unlimited trips to and from your workplace, as well as business trips, such as delivery.

For car owners with foreign licence plates

If you have a government-issued official ID
Military officials, law enforcement officers, journalists, and other holders of government-issued ID cards are not required to have digital permits. However, starting 22 April, they must register license plate numbers of their personal/official cars, and travel cards on mos.ru to keep movement around the city under control. You will need to get special alphanumeric codes for taxi rides, under the same procedure as with digital permits.

If you need to see a doctor
You will get a one-day permit to go to the healthcare facility specified in your application.

If you have important things to do
You will get a one-day permit for personal trips (to a grocery store, your country house, train station, and for other purposes in line with the high-alert mode) to your destination and back. You can get this permit twice a week.

If you are a volunteer
Get your personal volunteer number in Mosvolontyor or My Career centres and use it to get a permit (there are no restrictions on the number of days and trips).
2
How to get a permit:
  • Call +7 (495) 777-77-77 (operators speak English);

    The operator of the Moscow Government Call Centre will request the necessary information, fill in the data and tell the code of your digital permit. Put this code down to report it later to the patrolling services.

  • Go to mos.ru and find 'Получение цифрового пропуска на передвижение по городу' ('Getting a digital permit for moving around the city').

    Specify the purpose of your trip, your employer's TIN or the name of the healthcare facility you need to go to, your car license plate number or Troika/Strelka card number.

    After entering all the data, you will see a code you need to keep — put it down, take its photo or make a screenshot — and make sure it is with you when you go out. The permit will also be sent to your e-mail specified in the request.
3
Do not forget your permit when you go out
You must take the digital code when you go out — write it down, take its photo or a screenshot. Also, you must take the ID specified in your permit application. Only authorised officers who control movement around the city are entitled to check your digital permit.

Use a special service to correct the data entered in the permit request by mistake.

A permit can be terminated if it is used for an unintended purpose or if you have provided false information to obtain it.

Reasons for cancelling a permit:
  • False information;
  • Non-compliance of the indicated purpose of movement with those stipulated by the Moscow Mayor decree.

Personal data you provide to the city administration to get permits is stored in Russia in a closed secure loop of the data processing centre of the Moscow Department of Information Technology. After the high-alert is over, all information about the permits issued will be destroyed.
1
Select the type of a permit
If you need to go to work
You will get a digital permit for employees, valid through 30 April, if your organisation continues to operate and your presence at work is absolutely necessary.

It allows unlimited trips to and from your workplace, as well as business trips, such as delivery.

Please note that all previously issued digital permits are effective until 4 May. If you plan to travel to your workplace from 5 to 11 May, you need to extend your digital permit using the service at www.mos.ru no later than 4 May.

For car owners with foreign licence plates

If you have a government-issued official ID
Military officials, law enforcement officers, journalists, and other holders of government-issued ID cards are not required to have digital permits. However, starting 22 April, they must register license plate numbers of their personal/official cars, and travel cards on mos.ru to keep movement around the city under control. You will need to get special alphanumeric codes for taxi rides, under the same procedure as with digital permits.

If you need to see a doctor
You will get a one-day permit to go to the healthcare facility specified in your application.

If you have important things to do
You will get a one-day permit for personal trips (to a grocery store, your country house, train station, and for other purposes in line with the high-alert mode) to your destination and back. You can get this permit twice a week.

If you are a volunteer
Get your personal volunteer number in Mosvolontyor or My Career centres and use it to get a permit (there are no restrictions on the number of days and trips).
2
How to get a permit:
  • Call +7 (495) 777-77-77 (operators speak English);

    The operator of the Moscow Government Call Centre will request the necessary information, fill in the data and tell the code of your digital permit. Put this code down to report it later to the patrolling services.

  • Go to mos.ru and find 'Получение цифрового пропуска на передвижение по городу' ('Getting a digital permit for moving around the city')

    Specify the purpose of your trip, your employer's TIN or the name of the healthcare facility you need to go to, your car license plate number or Troika/Strelka card number.

    After entering all the data, you will see a code you need to keep — put it down, take its photo or make a screenshot — and make sure it is with you when you go out. The permit will also be sent to your e-mail specified in the request.
3
Do not forget your permit when you go out
You must take the digital code when you go out — write it down, take its photo or a screenshot. Also, you must take the ID specified in your permit application. Only authorised officers who control movement around the city are entitled to check your digital permit.

Use a special service to correct the data entered in the permit request by mistake.

A permit can be terminated if it is used for an unintended purpose or if you have provided false information to obtain it.

Reasons for cancelling a permit:
  • False information;
  • Non-compliance of the indicated purpose of movement with those stipulated by the Moscow Mayor decree.

Personal data you provide to the city administration to get permits is stored in Russia in a closed secure loop of the data processing centre of the Moscow Department of Information Technology. After the high-alert is over, all information about the permits issued will be destroyed.
If you have any problems with obtaining a permit, please call: +7 (495) 777-77-77. Operators speak English and will surely help you.
If you have any problems with obtaining a permit, please call: +7 (495) 777-77-77. Operators speak English and will surely help you.
Coronavirus FAQ
What is self-isolation?
How to get a permit to move around Moscow?
Coronavirus: diagnostics and treatment
What protection and social measures have been introduced in Moscow?
What is self-isolation?

How long will self-isolation last?
To prevent the spread of COVID-19 in Moscow, all restrictions are extended until 15 June.
Do I need my passport to go out?
Yes, you have to take your ID - a passport, a diplomatic passport, or a residence permit.
How can I extend my temporary stay in Russia now that migration facilities are closed?
In order to extend temporary their stay in Russia, foreign citizens and stateless persons should call +7 (495) 777-77-77 to make an appointment.
Where can I buy food?
Until 15 June, parks, libraries and other culture centres, entertainment facilities, beauty salons, cafés and restaurants are shut down in Moscow (except for those offering takeaways).

Food stores, pharmacies, pet shops, delivery services, mobile shops and stores selling essential goods are still open.
How to keep social distancing?
You must keep a distance in public places — stay at least 1.5 m away from other people. Stores, pharmacies, and public transport have now special floor markings.
If a certain number of people are allowed to enter a store, how to avoid overcrowding at the door?
Stores and other shopping facilities are liable for compliance with the steps provided for in the Moscow Mayor's decree. They must both make sure the distance is kept inside the store, including by using special markings, and arrange waiting areas so that visitors can keep distance while waiting to enter the store.
Can I go shopping or walk my dog while in self-isolation?
You can leave your flat in the following cases:

• to take a walk and exercise outdoors. On 1–15 June, people will be allowed to go for a walk and exercise outdoors without a pass (but wearing a mask). Exercise is permitted every day until 9 pm and walks from 9 am to 9 pm on certain days depending on one's address (see the schedule);

• to seek for emergency medical care or in case of other direct threat to life and health;
• to go to work if you have to;
• to shop in the closest open shop or pharmacy;
• to walk your pet;
• to take out garbage.

Please note: self-isolation compliance is monitored, including via CCTV system.

Self-isolated elderly Muscovites can call the hotline if they need medicines or food delivered.
Can I go for a run? I do not contact other people, I try to run around them, keeping at least 2 m distance. Can I just run around the building alone?
On 1–15 June, people will be allowed to go for a walk and exercise outdoors without a pass (but wearing a mask). Exercise is permitted every day until 9 pm and walks from 9 am to 9 pm on certain days depending on one's address (see the schedule).
Can I workout on the sports grounds next to my house?
No, you can't. Coronavirus lives on surfaces, including sports equipment.
Can I go out for a walk with my child in a stroller?
On 1–15 June, people will be allowed to go for a walk and exercise outdoors without a pass (but wearing a mask). Exercise is permitted every day until 9 pm and walks from 9 am to 9 pm on certain days depending on one's address (see the schedule).
Will there be passenger restrictions for public transport? How will it work?
To make it easier for passengers to keep distance (at least 1.5-2 m), the transport schedule has been changed. Moscow metro, MCC and MCD run according to their regular business day schedules. Some 300 of the most popular surface transport routes will also follow the business-day schedule. Other routes operate in a mode close to the business-day one, considering the fact that some businesses are currently shut down. All routes are monitored online for operational adjustments.

The decree does not impose any restrictions on personal, official, or special vehicles.
Can I leave Moscow for the Moscow region?
Yes, you can. You can also come back from the region to Moscow.
Will the elderly and ill people be provided additional assistance?
Residents over 65, as well as those with chronic diseases, will be delivered medicines (prescribed for free or those at discounted prices) and medical products (prescribed for free). Social service workers and volunteers will bring foodstuff, medicines or solve other household issues for the elderly and people with chronic diseases. Call +7 (495) 870-45-09 to apply.

Coronavirus-infected residents will have their prescribed antiviral medications delivered home free of charge. We recommend using delivery services to buy foodstuff and have other services provided.
Which organisations will go on operating?
Starting 1 June, non-food shops, car dealers, weekend markets and city parks except Zaryadye will open. My Documents centres also reopened. They are offering services that cannot be obtained online on mos.ru or gosuslugi.ru. Appointments will be made prior to visits by going to mos.ru. Volunteers can visit animal shelters.

Continuously operating organisations and those engaged in urgent repair and handling operations and combating the spread of COVID-19 will continue to function. Other organisations are to make lists of employees who still go to office, work remotely, or do not work (without losing salaries).
How can I visit a doctor?
Children's and adult polyclinics under the Moscow Department of Healthcare will operate as usual. However, citizens are requested to visit these facilities in case of urgent need only.

If you develop common cold symptoms, you must call a doctor. A therapist or a general practitioner will come to see adults. Children will be checked by a pediatrician. When calling a doctor, please share your travel history, contacts with people who have arrived from high-risk countries, or patients with confirmed COVID-19. Doctor will examine you on the spot, take your temperature, and take a sample from your throat and nose for testing, if needed.
What about schoolchildren?
All school lessons are temporarily suspended in Moscow through 1 May.
Thanks to modern information technologies, teachers can communicate with children in group video chats, where schoolstudents receive content to study, and homework assignments.

Also, if requested by parents, daycare groups of up to 12 children can be arranged for 1st to 4th form students.

Colleges, further education facilities and sports schools will be closed, too. Distance learning will be available for students, subject to the decision of the facilities' administrations.
What will happen to homeless people?
Social Patrolling mobile service will go on patrolling city streets. The Social Integration Centre will keep helping homeless people with warming up, feeding and socialisation; they will conduct awareness-raising sessions and provide first aid.
We need legal grounds for restricting movement of citizens in an undeclared emergency situation. Is Mr Sobyanin authorized to impose such restrictions?
High alert introduced by Sergei Sobyanin on 5 March 2020 in Moscow is stipulated by the Federal Law 'On Protection of the Population and Territories in Case of Natural or Man-Made Disasters'. The high alert allows Moscow authorities to impose restrictions and take response measures necessary to prevent the spread of infection.
Coronavirus: diagnostics and treatment

How long does it take for coronavirus symptoms to appear?
Symptoms may appear within 14 days after a contact with an infected person.
Are masks effective against infectious diseases?
Using a disposable medical mask reduces the risk of viral infections transmitted by airborne droplets (when coughing or sneezing). All patients with common cold must wear a mask and replace it several times a day.
What are possible complications caused by coronavirus?
The new coronavirus refers to acute respiratory viral infections (the common cold), so its complications may be the same as those of other respiratory diseases, including pneumonia, bronchitis, sinusitis, and others.
Is the test for coronavirus taken optionally or when medically necessary?
You must be referred by a doctor to get tested for COVID-19.

High-risk groups test first, with the following priority levels:
1. people living with an infected person;
2. patients with confirmed pneumonia;
3. people living with patients with confirmed pneumonia;
4. patients over 60 with common cold symptoms and underlying chronic diseases (cardiovascular, oncological, endocrine diseases, diabetes);
5. patients with common cold symptoms (patients referred by a doctor in some cases).

It is up to the doctor to decide on whether you should get tested for COVID-19. Before the test, doctors require as much information as possible (a patient's condition, recent travel history, contacts with potentially infected persons, etc.).
How am I diagnosed and how long does it take? Is it true that it has three stages? What are they?
One test is not enough for a diagnosis. If a person does not have any common cold symptoms, he or she is tested twice. If there are any common cold symptoms, there will be at least three tests.
What is the body temperature to suspend an employee from work?
37°C is a valid reason to make your employee stay at home.
Is it true that one can be treated for coronavirus at home?
Many patients with confirmed COVID-19 do not have severe symptoms, so they can be treated at home. There is a special regulation in place for this purpose.

During the examination, the doctor checks a patient's condition. If there are severe symptoms or a patient belongs to the high-risk groups (age over 65, chronic diseases, pregnancy), this patient will be treated at the hospital. The doctor also checks the condition of those living with the patient. If someone of them is in the high-risk group, the patient is sent to the hospital to keep his or her family safe.

If a patient stays at home, he or she must sign an informed consent to comply with self-isolation and doctor's instructions. Besides, all the patient’s household members receive orders from the Moscow Chief State Medical Officer. They are required to self-isolate for 14 days. If a patient is treated at home, that means two weeks from patient's full recovery. If a patient is sent to the hospital, 14-day self-isolation starts from the day of the last contact with the infected person.
What precautions should I take if I share a household member of a COVID-19 patient?
The sick person and his or her household members must follow sanitary regulations. That is, the patient must live in a separate room. If it is impossible, the relatives must keep at least 1m away from the patient.

All rooms and the kitchen must be aired on a regular basis. Care for the patient must be assigned to a person without chronic diseases. Visiting patients is prohibited until full recovery.

Besides, you must wash your hands after any contact with the patient or surrounding items. Cover ventilation holes with an air-tight tissue, as it is essential to air the room in a natural way only.

How will the doctor keep in touch with me?
Doctors monitor patients treated at home using telemedicine technologies, that is audio and video communication. Qualified doctors provide 24/7 remote consulting, check health condition and give advice. Each patient is given a self-monitoring checklist to record their symptoms daily and discuss them with the doctor.

If your symptoms get worse suddenly, call an ambulance. Antiviral medications prescribed by a doctor will be delivered to the patient's home free of charge.

How much does it cost to stay at a hospital?
Medical care for all patients with suspected novel coronavirus infection is provided free of charge.

When are patients taken to a hospital with suspected COVID-19?
Patients are taken to a hospital in accordance with the Resolution of the Chief Medical Officer of the Russian Federation (No.5 'On Additional Steps to Reduce the Risks of Importation and Spread of a New Coronavirus Infection (2019-nCoV)' dd. 02.03.2020).

How are people treated while they are waiting for their test results? What medications do they take?
Treatment is prescribed by a doctor depending on the symptoms in accordance with Russian and international recommendations. Self-medication is prohibited.

How are rooms disinfected at hospitals with suspected coronavirus patients?
All areas of the hospital are disinfected at least twice a day with disinfectants and physical methods of disinfecting air and surfaces (germicidal lamps and air disinfectors).

Why are doctors allowed to leave the hospital although they have been in contact with patients?
Medical staff use personal protective equipment (masks, respirators, gloves and medical caps). At the end of each shift, they dispose of this equipment and undergo a full sanitary treatment (shower with detergents and disinfectants).

Can I use my phone while in isolation?
All hospital patients may use a mobile phone to contact their relatives at any time.

How do hospital patients get their meals?
For patients with suspected new coronavirus infection, meals are provided in accordance with medical regulations.

What precautions should be taken after discharge from the hospital?
After discharge, you must take the same precautions to prevent viral infections as healthy people: avoid mass gatherings of people, wash your hands, ventilate rooms, etc.

What protection and social measures have been introduced in Moscow?

How to cross the Russian border now in view of coronavirus?
Entry to Russia for foreign citizens and stateless persons is restricted.
    Is EMS ready for the COVID-19 situation?
    Yes, it is. According to international experts, Moscow EMS is one of the most effective in the world. Today, EMS has a sufficient supply of personal protective equipment, including respirators, disposable gloves and glasses, various overalls and other protective equipment.

    After transportation of each patient, regardless of whether they have signs of an infectious disease or not, the car interior and air are disinfected using bactericidal irradiators. After transporting patients to infectious hospitals, the ambulance gets fully sanitised.

    The ambulance station has specialised infectious disease teams including highly qualified physicians that will ensure proper work in case of any infection outburst. There are also special bioboxes to transport patients with highly infectious diseases.
      Moscow hospitals do not have enough beds to admit patients with suspected coronavirus. Is it true?
      Hospitals will provide extra beds for coronavirus patients, if needed. Departments based on 72 federal, city and private clinics are being repurposed to treat COVID-19 patients. In total, there are 25,000 beds available. Another four Moscow hospitals have opened specials wings to treat patients with community-acquired pneumonia. A number of clinics being on standby will admit coronavirus patients, if needed.
      After we had been taken to the hospital with suspected coronavirus, a disinfection service came to our house. Is there any of the kind, really? Is disinfection mandatory?
      Yes, it is. If a person is suspected to have COVID-19, a dedicated service comes to the patient's home to disinfect the building.
      Who controls employers with regard to mandatory temperature taking and compliance with Mayor's decrees?
      Under the Moscow Code on Administrative Offences, violation entails administrative liability and a fine for executives of organisations.
      What preventive measures have been introduced in schools?
      All state general education schools, sports schools and further education facilities will be closed, including colleges of the Moscow Department for Education.

      Schoolchildren will go on studying with the Moscow E-School. Make sure your children observe quarantine and keep away from public places. If requested by parents, daycare groups of up to 12 children can be arranged for 1st-4th form students, with the sanitary requirements observed.
      How to get a permit to move around Moscow?

      When do I need a permit?
      You will need a permit if you move around the city by car, taxi, or public transport.
      When can I go out without a digital permit?
      If you move around the city on foot, you do not need a permit, provided only you walk your pet, take out garbage, or shop in the nearest store or pharmacy.
      What does a permit look like?
      A digital permit is an alphanumeric code, where the first four digits mean its expiration date, and the other 12 characters identify its owner. Authorised officers in charge of monitoring lockdown compliance will enter this code on the service device, and the system will provide information about the date and purpose of your permit, as well as information about the owner. Officers check this data against the data of a person's ID indicated in the permit application.
      What types of digital permits are there?
      There are two types of digital permits: for employees of organisations whose activities are not suspended by the Moscow Mayor decree, and for one-time trips. A one-time trip permit can be issued for visiting a healthcare facility or for other personal purposes. The rules for issuing these permits vary.
      What is the term of a digital permit and how often can I get it?
      Digital permits for employees are valid till 15 June.

      A one-time trip permit for visiting a healthcare facility is valid for one calendar day. You can get an unlimited number of permits a week.

      A one-time trip permit for other personal purposes is issued for one calendar day. You can get it twice a week.

      A volunteer permit is valid for one calendar day.
      How far can I travel with a digital permit?
      You can move at any distance. To get a one-time trip permit, you must specify your departure and destination address. You do not need to provide any addresses to get a work permit or a taxi ride permit with an official ID or for volunteering purposes.
      How can I get a digital permit?
      You can get a digital permit by calling the Moscow unified information service +7 (495) 777-77-77.

      You can also make a request on mos.ru. This service are in Russian only.
      What information must be provided in the request to get a digital permit?
      When registering a digital permit, select one of the purposes:

       — an employee's digital permit;

       — one-time trip to a healthcare facility;

       — one-time trip for other reasons.

      To get a digital permit to go to work, you must specify your full name, your ID details (type, series and number), phone number, e-mail (optional), your employer's name and TIN. If you work at a healthcare facility, tick the relevant checkbox. If you use a personal or business car, enter its license plate number. If you use public transport, enter your Troika or Strelka card number (if any). This type of permit is not limited to the route of travel.

      To get a digital permit to go to a healthcare facility, you must specify your full name, date of birth, your ID details (type, series and number), phone number, e-mail (optional), departure address, destination address and name of a healthcare facility. If you use a personal or business car, enter its license plate number. If you use public transport, enter your Troika or Strelka card number (if any).

      To get a digital permit for one-time trip for other purposes, you must specify your full name, your ID details (type, series and number), phone number, e-mail (optional), departure address and destination address. If you use a personal or business car, enter its license plate number. If you use public transport, enter your Troika or Strelka card number (if any).

      Also, you will have to provide this information to the operator if you apply for a permit by calling the Moscow unified information service.
      I need to change the car number and specify Troika Travel Card number. Is it possible to correct the data in the issued digital permit?
      You can change your car data using 'Проверить цифровой пропуск' ('Check digital permit') service. To do this, enter the 16-digit permit code. After checking your permit's validity, you will see the 'Изменить данные пропуска' ('Change permit data') button. Click on it, then select the type of transport you'd like to use, and enter or change the required information. Make sure the entered data is correct and press 'Сохранить' ('Save'). There will be a field to enter a five-digit numeric code sent as a text message to the phone number specified in the permit. After that, information about your car or travel card will be added to your permit.
      Do I need to attach a photo to get a digital permit?
      No, you don't need a photo to get a permit.
      I don't have a residence permit or registration in Moscow. How can I get a digital permit to go out?
      To get a digital permit, you must specify your actual place of residence.
      Passport data verification takes some time, but I need a digital permit urgently. What should I do?
      A digital permit is issued online and does not require some interagency checks to be completed.
      Can I be refused in a digital permit? What are the reasons?
      You will not be issued a permit if your request contains incomplete or invalid data. Check the data and submit the request once again.
      Who can move around the city without a digital permit?
      You are allowed to move around the city without a digital permit, provided you have your official ID card (ID card of a military officer, civil and municipal servant and public and municipal official, ID card of a judge, lawyer, notary, including their assistants, as well as an editor's ID card or other document certifying the identity and authority of a journalist, ID card of a private security guard, personal card of a security guard). But their passengers and drivers will need permits.

      These citizens must register car their license plate or travel card number at mos.ru if they travel by private car or public transport. When you take a taxi, you need to get an alphanumeric code.
      Can I go to the Moscow region with this permit?
      Yes, you can, as a digital permit issued in Moscow is valid in the Moscow region, too. Likewise, permits issued in the Moscow region will be valid in Moscow.
      I don't know my employer's TIN. Can I omit it?
      No, this is a required field. Check the TIN with your employer.
      Do I need to get a digital permit daily if I have to go to work through the week?
      No, permits to go to work are valid till 15 June.
      I'm an employer. Can I have digital permits issued for all my employees?
      No, you can't, employees must register their permits on their own. You can help your employees by providing them all the company information they need to get a digital permit.
      Can I get around the city by taxi?
      You can if you have a digital permit for the specified route. The taxi service will check your permit when you order a car.
      I ride a bike or motor scooter. Do I need a permit?
      Yes, you need to get a permit to get around the city on a bike or a motor scooter.
      I need to go to another region, what should I do?
      To go to another region, you need to have a one-time trip permit issued for other purposes. Make sure to check the trip rules in force in the destination region.
      I need to leave for a long time on a business trip or vacation, what should I do?
      A forced extensive trip is a valid reason to leave your place of residence. To do this, you need to have a one-time trip permit for other purposes.
      I need some food to buy, what should I do?
      You can leave your home to buy food and other goods that are not restricted by the Moscow Mayor decree. Make sure to shop at the nearest open stores. If you walk to a store, you don't need to get a permit. If you want to go to a store by car or public transport, you must have a one-time trip for other purposes permit.
      Who is authorised to check digital permits?
      Starting 22 April, permits control is automatic using photo and video cameras recording traffic violations, mounted at metro turnstiles and bus validators.
      Also, you must present your digital permit to the authorities monitoring lockdown compliance. Taxi services are also entitled to check your permit when you order a car.
      I have got my digital permit. What am I to do with it to go out?
      You must keep it, write down, or print out the permit's details to show to the authorities monitoring lockdown compliance. You can present your digital permit in any convenient way — both on your smartphone and on paper. You must also present the ID specified in the request.
      How do officers check the details of my digital permit?
      Officers enter your digital permit's details in their service devices, and the system shows the permit's date and purpose, as its holder's details. This is checked against your ID's details.
      What happens if I leave my house without a digital permit?
      If you walk around following the restrictions set by Moscow Mayor's Decree No. 12-УМ, you will not need a digital permit. If you go to work or take a car or public transport for personal purposes, you need a permit.

      Going out without a digital permit entails a warning or a fine of RUB 1,000−30,000. The same act that caused harm to human health or property, or repeated commission of an offence, entails a fine of RUB 15,000−50,000.

      Violation of self-isolation with the use of a vehicle entails a fine of RUB 5,000. Your car can be taken away by traffic police and moved to a special parking lot.
      Is getting a digital permit paid or free? There are offers selling permits online.
      A digital permit is issued free of charge. Some frauds sell permits online. Please report them to law enforcement agencies.
      What should I do if I have a work permit for the Moscow region, but I need to see a doctor in Moscow? Do I need another permit?
      Yes, you can get a one-time digital permit to visit a healthcare facility in Moscow. To do this, select the purpose of trip 'One-time visit to a healthcare facility'. This permit is issued for one calendar day. Be attentive while filling out the form. In accordance with the Decree of the Moscow Mayor dd. 5 March 2020, you must also specify the name and address of this facility to get a permit to visit a healthcare facility.
      If I go by car to a supermarket to buy groceries and want to stop at the post office on the way, do I need to register two permits? How do I specify addresses in this case?
      No, you don't need to get one more permit. Just specify the farthest address of your trip during the permit registration.
      Steps to control the situation
      Moscow on alert
      1
      To prevent the spread of COVID-19 in Moscow, Moscow Mayor Sergei Sobyanin has put the city services on alert.
      2
      The Moscow Mayor signed an executive order extending self-isolation restrictions through 14 June.
      3
      Starting 1 June, people must wear masks when leaving the house and also wear gloves in public places, including on transport, at work, shops, railway stations and other railway infrastructure.
      Mandatory workplace requirements
      • People with a fever or flu symptoms must be barred from the workplace. After recovering from an illness, employees must present a temporary disability certificate or a doctor's note.
      • All employees will have their temperature taken when they arrive at work, and at least once every four hours.
      • Employees must wear gloves and masks, except when working in an office alone; providing a hand sanitizer is recommended.
      • Companies must ensure social distancing among employees and monitor their health. Separators must be installed if ensuring social distancing between work stations is impossible.
      • Industrial companies will have to test at least 10 percent of their staff for coronavirus by 31 May and carry out testing at the same rate every 15 days beginning 1 June.
      • If your employees live in an employer-provided dormitory and one person tests positive for the coronavirus, any employee who came in contact with the infected person must be isolated.

      The Federal Service for the Oversight of Consumer Protection and Welfare will oversee compliance with these requirements.

      Self-isolation

      1
      All residents of Moscow and the Moscow region of any age are prohibited to move around the streets without a valid reason.
      Persons prohibited to leave their homes:
      • patients with confirmed COVID-19 who were allowed to stay at home (mandatory quarantine until they test negative for coronavirus);
      • household members of coronavirus patients (mandatory 14-day quarantine from the patient's hospitalisation or his or her recovery if the patient is treated at home);
      • patients with common cold symptoms (only trips to the hospital with a digital permit are allowed);
      • household members of common cold patients (you can only go out if you seek emergency medical care or if there is a direct threat to your life or health, or you can go to the nearest store or pharmacy, walk your dog, or take out garbage);
      • people who have contacted sick persons (mandatory 14-day quarantine from the last contact with the infected person);
      • people who have come from abroad (mandatory quarantine for 14 days from the moment of return to Russia).

      All other Muscovites must follow the self-isolation rules. This means that all Moscow residents of any age can leave their homes in the following cases only:
      Read self-isolation FAQ here.

      Please note that you must obtain a digital permit to use personal and public transport.
      2
      Self-isolation rule-breakers have already been fined for driving a personal car in Moscow.
      These are Muscovites who have tested positive for COVID-19, who have contacted infected persons or have returned from abroad.
      3
      Special digital permits will be required to move around Moscow and the Moscow region on personal and public transport.
      You can walk without a permit, provided you follow the established rules and restrictions. Everyone can get a digital permit, with the list of valid reasons for going out open to suggestions.
      4
      You must keep a distance of at least 1.5 m in the streets, in stores, transport and in other public places.
      The exception is taxi rides. This will reduce the spread of infection, since the virus is transmitted by airborne droplets.
      5
      Muscovites over 65 and people with chronic diseases are advised to stay home.
      Elderly people are the high-risk group, so in order to protect them from COVID-19, the decree of the Moscow Mayor orders all people over 65 to self-isolate. This also applies to 18+ people with chronic diseases. Self-isolated people will have their sick leaves delivered, if needed. But on 1–15 June, people will be allowed to go for a walk and exercise outdoors without a pass (but wearing a mask). Exercise is permitted every day until 9 pm and walks from 9 am to 9 pm on certain days depending on one's address (see the schedule).

      Self-isolated elderly people got financial support from the city administration. If they need medicines, food, or have some household issues to solve, they can call the hotline. They are recommended to call a doctor dialling 103 if they develop common cold symptoms.
      6
      Muscovites are advised to avoid attending religious facilities in order to prevent mass gatherings.

      Public places

      1
      Starting 1 June, non-food shops, car dealers, weekend markets and city parks except Zaryadye will open.
      Sporting facilities for Russian and Moscow teams as well as for athletes of professional sport clubs (except sport schools) will resume their work.

      According to the decree of Moscow Mayor, libraries, culture centres, cinemas, children's entertainment centres, night clubs and other entertainment facilities must temporarily close.

      Volunteers can visit animal shelters.
      2
      My Documents centres also reopened.
      They are offering services that cannot be obtained online on mos.ru or gosuslugi.ru. Appointments will be made prior to visits by going to mos.ru. Temperatures will be taken at the entrance of every centre and anybody with a fever will be banned from entering. Masks and gloves are obligatory. Social distancing should be observed with the help of the floor markings.
      3
      Bicycle rentals will open on 1 June. Customers have to wear gloves.
      4
      Сar-sharing has resumed and vehicles will be available for a minimum of five days.
      A digital permit will be required before travelling. All cars must be disinfected before being handed over to the customer.
      5
      Industrial and construction companies will be allowed to resume operations.
      All employees who can work remotely will have to continue doing so from home. Moscow residents over 65 years old, pregnant women and people with severe chronic conditions must work from home as well; they must not go to their place of work. Operating businesses must provide data about their type of activity, the number of employees who work from home and go to work, as well as other information, sending an e-mail to organization_size@mos.ru. If you have any questions, please call the hotline +7 (495) 870-72-98.

      Mandatory workplace requirements
      6
      Services in public places have been suspended.
      The ban is valid 28 March through 14 June and applies to services that require personal presence (such as hairdressers, tanning salons, baths, etc.)

      Laundry, dry cleaning and shoe repair services and household services that do not require contact with employees are open in Moscow as well as licensed medical services, rehabilitation services, transport and delivery, banks, insurance offices, housing, utilities and communications services, and funeral services.
      7
      In Moscow, street public events and indoor social activities with more than 50 people are banned.
      To keep the Muscovites healthy and prevent the spread of coronavirus, sports, entertainment, public and other mass gatherings, as well as indoor social activities with more than 50 people, are banned in Moscow.
      8
      Public schools, sports schools and further education facilities are temporarily closed.
      During the summer months, kindergartens will admit groups of up to 12 children. However, administrations should be notified in advance.

      Moscow schoolchildren have received their final marks. Year 9 and 11 students will prepare for the Basic State Exam and the Unified State Exam online. The examination procedure will be determined at a later date.

      Children's summer camps are suspended until 31 July. The decision on the August session in summer camps will be made later.

      Treatment of COVID-19 patients

      1
      Muscovites who have recovered from COVID-19 and become immune to the disease will receive incentive payments for blood donated to other patients.
      Moscow residents who recover from COVID-19 and who develop immunity to this disease will be entitled to bonuses for donating blood to other patients and will be offered a free taxi ride to the blood bank. To donate blood, call +7 (495) 870-45-16 between 9 am and 7 pm. In the absence of a vaccine, transfusion of plasma with COVID-19 antibodies is regarded as one of the most effective treatment methods.
      2
      Built in Troitsky and Novomoskovsky Administrative Districts within a month, Infectious Diseases Hospital admits its first patients.
      3
      EMS is ready to visit infected patients.
      There is a COVID-19 combating centre opened. It manages over 100 EMS teams that visit patients with infectious diseases and those who arrived in Moscow from high-risk countries.
      4
      According to the Department of Healthcare, people with mild coronavirus symptoms may stay at home.
      COVID-19 patients with mild symptoms may stay at home, provided there is a separate room to avoid infecting other household members.

      The patient will be able to consult with doctors 24/7 without leaving home, thanks to the Telemedicine Centre of the Department of Healthcare. These patients will receive free antiviral medications as prescribed by their doctors.
      5
      Hospitals will provide extra beds for coronavirus patients, if needed.
      Departments based on 72 federal, city and private clinics are being repurposed to treat COVID-19 patients. In total, there are 25,000 beds available. Another four Moscow hospitals have opened specials wings to treat patients with community-acquired pneumonia. A number of clinics being on standby will admit coronavirus patients, if needed.
      6
      Doctors and other specialists involved in combating coronavirus will be provided free antiviral medicines and regional and federal bonuses.
      This benefit also covers healthcare institution staff working with coronavirus patients under outsourcing arrangements, as well as the staff of city-operated outpatient clinics, ambulances and laboratories working with coronavirus patients. Students operating in coronavirus hospitals as interns will also be entitled to bonuses.
      7
      Healthcare workers of coronavirus hospitals will stay in Moscow hotels and take a taxi to get to work and back free of charge.
      The services will be paid for from the city budget. This will protect family members of healthcare workers who help combat the spread of COVID-19.

      Prevention of infection

      1
      Outside
      Utility service providers disinfect public spaces. Roadways, sidewalks, parking lots, courtyards, and driveways are treated with disinfectants.
      2
      In a store
      Stores, pharmacies, and other organisations with many people gathering are required to ensure 1.5 m social distancing, make special floor marks, and establish a special regime of entering buildings and surrounding areas to avoid crowding.
      3
      In public transport
      Public transport is regularly wet-cleaned, especially handrails, turnstiles, and other parts passengers usually touch. Ticket vending machines in the metro are wiped every hour. Entrances to the Moscow metro have now special appliances to take passengers' temperature.

      Transport personnel who frequently contacts passengers, including taxi drivers, are provided disinfectants and gloves. Since drivers do not sell tickets in buses, trolleybuses, trams, and e-buses, passengers are to make contactless payments.

      Social support

      1
      For greater comfort, noise regulations have been stepped up in residential buildings.
      Many people are working from home now. Renovations can only be done from 9 am to 11 am and 5 pm to 7 pm on weekdays so as not to disturb the neighbours.
      2
      Muscovites who stay at home and do not use public transport will have their travel cards extended.
      To add extra days, contact a ticket office, a metro inquiry office or Mosgortrans kiosks. To check the ticket period, please call: +7 (495) 539-54-54 or 3210 (mobile).
      3
      The unemployed will shortly begin receiving monthly child support benefits in the amount of 3,000 roubles.
      This money will supplement the federal and regional unemployment benefits. Benefits for low-income families with children aged 3 to 7 have been raised in Moscow to 7,613 roubles per month. This amount will continue to be paid after the coronavirus pandemic is over.
      4
      Homeowners are exempt from overhaul payments.
      Overhaul payments are cancelled for three months — 1 April through 30 June. At the request of Muscovites, there will be no new repairs launched, for people to feel more comfortable in self-isolation, without annoying noise. Any works already underway will be suspended.
      5
      Regional compensation payment is being introduced to support the unemployed in Moscow.
      Each month, the unemployed will receive RUB 19,500, provided they have worked at least 60 days that this year and lost their jobs for a reason other than labour misconduct.
      6
      There is an online monitoring of inventory balances and prices in the retail chain arranged in Moscow.

      The necessary provisions have been made to ensure an ongoing goods supply to stores.

      Business support

      1
      Moscow administration will keep providing all the approved benefits for Moscow's businesses that had been in effect before the restrictions were applied to prevent the spread of COVID-19.
      2
      SMEs will receive subsidies to pay the interest rate on previously taken loans regardless of the type of their business.
      3
      Cinemas, supplementary education facilities, health resorts and recreation centres, organisers of exhibitions and conferences will enjoy a deferred property and land tax.
      4
      Some 3,300 entrepreneurs who have entered into contracts to buy real estate from the city administration will be offered a deferred payment.
      5
      Support efforts have been introduced for trade, catering, consumer services and hospitality businesses.
      6
      Developers leasing land for the construction of big investment projects will enjoy deferred lease payments.
      This will enable them to resume construction with minor losses after the lockdown is over.
      7
      Healthcare facilities will be provided preferential loans.
      Also, 1% loans of up to RUB 500 million for two years will be available to companies producing medical equipment designed to diagnose epidemic diseases, individual protective equipment, medicines and other medical products. Applications from companies will be processed on an expedited basis.
      8
      Deadline for certain taxes and fees is extended for companies.
      Also, some city real estate lessees are exempt from rental payment. Owners of premises that have reduced the rental rate for their lessees will receive public support.
      9
      Any implications of quarantine are officially considered a force majeure event.

      If the disease control steps introduced have prevented citizens or businesses from fulfilling their obligations, this is considered a force majeure event, as stipulated in the Moscow Mayor's decree. These measures reduce formal legal pressure on businesses and citizens and enable them to review the terms of their contracts and agreements.

      The situation is under Moscow Mayor's personal control.

      In Russia

      1
      A special procedure for payment and registration of sick leaves for people under self-isolation due to coronavirus has been introduced.
      The Prime Minister of Russia has ordered to introduce a special procedure for paying for sick leaves issued to people under self-isolation due to coronavirus.
      2
      All residents of Russia will be exempt from fines for outstanding utility bills (gas, electricity, heat and water consumption, sewage and household waste removal).
      Utility services will be provided despite any debts. There will also be no penalties for late payments for major repairs. The grace period will last until 1 January 2021. Low-income families will be entitled to subsidies to pay utility bills without further confirmation until 1 October 2020.
      3
      Non-compliance with self-isolation entails liability.
      By Decree of the Government of the Russian Federation No.66 dd. 31.01.2020, coronavirus infection is included in the list of diseases that pose a threat to other people. Non-compliance with the regime entails liability, including criminal liability and up to 5 years of prison (Article 236 of the Criminal Code of the Russian Federation). Prime Minister of Russia instructed the Ministry of Communications to introduce a system for tracking citizens who came into contact with those infected with COVID-19.

      Compliance with self-isolation in Moscow is monitored via the CCTV system.
      4
      All Russian borders are closed.

      Starting 30 March, traffic has been temporarily restricted through road, rail, pedestrian, river and mixed checkpoints on the Russian state border, as well as through the land section of the Russian-Belarusian state border. The restriction will not apply to those leaving Russia due to death of a close relative, residents of the Kaliningrad region travelling home from another part of Russia by train and back, diplomats and several other categories.
      5
      The governments of Russia and Moscow have created a single COVID-19 Information Centre.

      The Centre provides complete and reliable information about the spread of coronavirus in Russia and steps to combat the infection, prepares response measures for the authorities to provide, refutes fake information, and transmits recommendations to the regions based on positive experience in combating COVID-19 in Moscow.

      Learn more about the efforts made by the Russian Government to combat the spread of coronavirus here.
      News